Frequently Asked Questions
Your guide to shopping with HUONG Boutique
What is your shipping policy?
We offer standard and express shipping worldwide. Orders are typically processed within 1-2 business days, and delivery times range from 3 to 7 business days depending on your location.
How can I return or exchange an item?
We accept returns and exchanges within 14 days of delivery. Items must be in their original condition, unworn, and with all tags attached. Please contact our support team to initiate the process.
How do I find the right size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit or contacting us for personalized advice.
What payment methods do you accept?
HUONG Boutique accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
How should I care for my HUONG Boutique garments?
To maintain the quality of our fabrics, we recommend following the care label instructions on each garment. Most of our pieces benefit from cold hand washing or professional dry cleaning.
Can I track my order?
Yes, once your order has shipped, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress in real-time.